This Privacy Policy describes how RC7 Nivara (“we,” “us,” or “our”) collects, uses, and discloses your information when you visit our website at https://rc7nivara.com/index.php/product-category/uncategorized/ (the “Site”) or make a purchase from us.
Information We Collect
We collect several different types of information for various purposes to improve your experience with our store.
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Information You Provide Directly: When you visit the Site or make a purchase, we collect certain information you directly provide, such as:
- Contact information: Name, billing address, shipping address, email address, and phone number.
- Account information: Username and password (hashed and secured) if you create an account.
- Order information: Products purchased, payment method details (excluding full credit card numbers – we may store only the last four digits for verification), and order history.
- Optional information: Size preferences, wishlist items, and survey responses (if applicable).
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Information Collected Automatically: When you browse the Site, we automatically collect certain information about your device, including:
- Device information: Web browser type, operating system, IP address, time zone, and some of the cookies that are installed on your device.
- Browsing information: The individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site (e.g., clicks, page views).
How We Use Your Information
We use the information we collect for various purposes, including:
- To process your orders and fulfill your requests.
- To manage your account and provide customer service.
- To personalize your experience on the Site by recommending products you might be interested in.
- To improve our Site and your overall shopping experience.
- To send you marketing and promotional communications (with your consent, which you can withdraw at any time).
- To analyze trends and statistics to understand how users interact with the Site.
- To comply with legal and regulatory requirements under the South African Supreme Court jurisdiction.
Sharing Your Information
We may share your information with third-party service providers who assist us in operating our business and the Site, such as:
- Payment processors
- Shipping companies
- Marketing and advertising providers
- Data analytics providers
We will only share your information with these third parties to the extent necessary to perform their services. We require all third parties to handle your information securely and in accordance with this Privacy Policy.
We may also disclose your information if required by law or to protect the rights, property, or safety of ourselves or others.
Data Retention
We will retain your information for as long as your account is active or as needed to provide you with our services. We may also retain certain information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Choices
You have several choices regarding your information:
- Access and Update Your Information: You can access and update your account information at any time by logging into your account on the Site.
- Unsubscribe from Marketing Communications: You can unsubscribe from our marketing emails by clicking on the “unsubscribe” link at the bottom of any marketing email we send you.
- Cookies: You can control cookies through your web browser settings. Disabling cookies may limit your use of certain features on the Site.
Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.
Children’s Privacy
Our Site is not directed to children under the age of 18 (in accordance with the South African Children’s Act). We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will delete any such information upon verification.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or comply with legal requirements. We will notify you of any changes by posting the new Privacy Policy on the Site.
Contact Us
For any questions about this Privacy Policy, please contact us by email at [your email address] or by mail using the following address:
RC7 Nivara 232 Main Street Johannesburg 2094 South Africa